We're excited to announce a new feature that will make it easier for you to manage your workload and ensure that no new enquiries from doctors go unanswered.
With our new "transfer" function, you'll be able to seamlessly transfer new enquiries from doctors to your colleagues with just a few clicks.
Here's how it works:
When you receive a new enquiry from a doctor, simply click on the "transfer" button located on the 'New Enquiries' tab on the conversations page.
Select the colleague you'd like to transfer the enquiry to from the drop-down menu.
Add a message to your colleague explaining the context of the enquiry, if needed.
Click "send" to transfer the enquiry to your colleague.
We hope this new feature will help you and your team work more efficiently and effectively. As always, don't hesitate to reach out to us with any questions or feedback.