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How We Keep Your Data Safe
How We Keep Your Data Safe
Abrar Gundroo avatar
Written by Abrar Gundroo
Updated over 3 months ago

At Messly, we understand the paramount importance of keeping your personal data secure. In this article, we outline our robust information security measures that ensure your data is protected from unauthorised access, breaches, and various threats. Here’s how we safeguard your information:

Confidentiality, Integrity, and Availability

  1. Confidentiality: We ensure that your data is accessible only to authorised personnel. Strict access controls and user authentication mechanisms are in place to prevent unauthorised access to sensitive information.

  2. Integrity: We protect your data from unauthorised changes or deletions, ensuring that your information remains accurate and reliable. This involves implementing measures to prevent both deliberate and accidental alterations.

  3. Availability: We make sure that your data and our services are available when you need them. This includes protecting our systems from disruptions and ensuring continuous access.

Compliance with Legal Standards

We strictly adhere to the Data Protection Act 2018 and the UK's General Data Protection Regulation (GDPR). This compliance ensures that your data is:

  • Processed lawfully, fairly, and transparently.

  • Collected for legitimate purposes and not used beyond these intentions.

  • Adequate, relevant, and limited to what is necessary.

  • Accurate and kept up to date.

  • Retained only as long as necessary.

  • Securely processed to protect against unauthorised access, loss, or damage​

Data Encryption and Secure Storage

All personal data is treated with the utmost confidentiality and stored securely. We implement technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of your data​.



Secure Software Development

Our software development follows stringent security standards:

  • Secure Design Principles: Adhering to least privilege, defence in depth, and fail-safe principles.

  • Secure Coding Practices: Validating inputs, managing errors securely, and using trusted libraries.

  • Testing: Thorough security testing and vulnerability scanning before deployment.

  • Access Controls: Implementing user authentication and authorisation measures.

  • Data Protection: Encrypting sensitive data and complying with data protection laws.



Incident Reporting and Response

In the event of a data breach, we follow a structured response plan:

  1. Identification: Promptly identifying and assessing potential breaches.

  2. Containment: Taking immediate actions to prevent further data loss.

  3. Investigation and Recovery: Understanding the cause and securing compromised systems.

  4. Notification and Evaluation: Informing affected parties and authorities within 72 hours and updating our policies to prevent future incidents​.



Regular Security Audits and Updates

We conduct regular audits and updates to our security measures to adapt to new threats and vulnerabilities. This includes ensuring that all staff are aware of and comply with our security policies​.



Your Role in Data Security

We also encourage our users to play a part in maintaining security:

  • Use strong, unique passwords and change them regularly.

  • Report any suspicious activities or potential security incidents to us immediately.

  • Follow best practices for data protection in your interactions with our services​.

By implementing these comprehensive security measures, Messly is committed to protecting your data and maintaining your trust. For more detailed information, please refer to our full Privacy Policy.

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