FAQs: Messaging & Posting Jobs
Abrar Gundroo avatar
Written by Abrar Gundroo
Updated over a week ago

Here's a list of common questions on messaging and posting jobs on Messly. For a full walkthrough on adding jobs please read this article.

Posting Jobs

Why am I being blocked from posting a job?

  • To avoid duplicates, we don’t let you post a job if you’ve already posted the same job (which matches the Hospital, Grade and Specialty) on Messly in the last 7 days.

What happens if two agencies post the same job with different start dates or rates?

  • Both agencies can post that job on Messly, but we will only show to doctors the one which was posted to Messly first.

What stops an agency from posting a fake rate?

  • To avoid errors, we ask recruiters to confirm rates that are above the normal rates, including those that are above Pan-London ones.

  • Our team also do routine checks on jobs if there is a discrepancy between rates posted at a hospital, to ensure that any inflated rates are flagged.

  • All recruiters are required to adhere to our Code of Conduct when registering with Messly, and any repeated breaches will results in recruiters being banned.

  • If you hear of another recruiter posting a job with an inflated rate, please let us know and we will investigate.

Messaging Doctors

Can I message a doctor once another recruiter from my agency has?

  • We only allow one recruiter from an organisation to be in contact with a doctor at any one time. You cannot contact a doctor who has been messaged or is in conversation with another recruiter at your organisation.

  • You can only message a doctor if the conversation with your colleague is closed. This happens automatically if the doctor hasn't responded within 7 days.

Why can’t I add one of my jobs to my message?

We don’t let you add a job to a message if:

  • The doctor has stated on their profile that they are registered with that hospital's bank

  • Another recruiter has offered the doctor a job at the same hospital within the last 30 days

  • The job doesn’t match the doctor’s grade, specialty and minimum hourly rate.

What happens if a doctor shows an interest in a colleague's job after I've messaged them?

  • We only allow a doctor to be in active conversation with one recruiter per organisation at any one time. So if you are in an active conversation with a doctor, the job will be added to your conversation and you will be notified that the doctor has shown an interest in a colleague's job.

  • If you are not in an active conversation with a doctor (i.e. the conversation has closed) - your colleague will be notified of the doctor's interest in their job and they will be allowed to contact them.

Why isn't my job being recommended to a doctor?

Your job won't be recommended to a doctor if:

  • The doctor has previously worked at the job's hospital

  • Another recruiter has offered the doctor a job at that hospital within the last 30 days

  • The job doesn’t match the doctor’s grade, specialty and minimum hourly rate.

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